Terms of Use

1. General Provisions

1.1 Definitions

• Platform – the Crewings.me website, including all its pages, sub-platforms, mobile apps (if any) and other related resources.
• User – a natural person using the Platform for the purpose of job search, obtaining consultations, creating a seafarer profile or other professional information.
• Company – a legal entity or individual entrepreneur that can post vacancies on the Platform, information about itself, and interact with Users (crewing agency, maritime organization, training center, documents company, etc.).
• Service – the set of services and functionalities provided by the Platform (including job search, posting and applying for vacancies, maintaining a professional profile, communicating with potential employers).

1.2 Subject matter of the agreement

1. Providing a platform for job search The Platform provides Users (seafarers) tools to create a profile, display professional information and search for vacancies posted by the Company.
2. Posting vacancies by companies Companies may publish vacancies and other information to attract potential candidates (Users).
3. Creating profiles of maritime specialists Users may create detailed profiles including personal and professional data, resumes (CVs), certificates and other relevant information.

2. Registration and account

2.1 Registration process

1. Data requirements Upon registration, the User must provide reliable personal data, including but not limited to: Full name, a valid email address, phone number (if necessary), as well as other information that may be required for full use of the Service.
2. Information verification The Platform may conduct selective or systematic verification of the provided data (for example, email verification) to ensure their accuracy and minimize the risk of fraud.
3. Email confirmation To activate the account, email confirmation may be required. The confirmation link is sent automatically after the User enters their email.

2.2 User obligations

1. Truthfulness of information The User guarantees that all information provided by them during registration and/or in the process of using the Platform is accurate, up-to-date, and not misleading.
2. Data currency The User undertakes to timely update their data (for example, if contact details, place of work or qualifications have changed) so that the Platform can provide services correctly.
3. Account security The User bears personal responsibility for the confidentiality of their login and password, as well as for all actions performed under their account. It is recommended to use strong passwords and not to share them with third parties.

3. Rules of Use

3.1 Permitted use

1. Job search The User may use the Service’s tools to search for suitable vacancies, view information about companies and respond to interesting offers.
2. Posting vacancies Companies may post vacancies and relevant information giving Users an idea of the nature of the work, conditions and requirements for candidates.
3. Communication with companies The Platform provides opportunities for direct communication with potential employers or partners: sending messages, applications, receiving feedback on the status of the application, etc.

3.2 Prohibited actions

1. Spam and fraud It is prohibited to send unsolicited messages, duplicate postings, and any fraudulent activity (including phishing, using someone else’s data, etc.).
2. False information It is not allowed to post knowingly false information about oneself, one’s skills, education, work experience, etc., to mislead Companies or other Users.
3. Violation of third-party rights It is forbidden to publish materials containing personal data of third parties without their consent, as well as any materials infringing copyright and other rights.

4. Rights and obligations

4.1 Rights of the Platform

1. Content moderation The Platform reserves the right to check and edit (or delete) any content posted by Users and Companies if it contradicts these Terms, the law, or is misleading.
2. Blocking violators The Platform may suspend or block access of a User or Company violating these Terms (e.g., for posting illegal content, fraudulent vacancies, etc.).
3. Modification of functionality The Platform reserves the right to modify, add new features or restrict access to existing features at any time, while, where possible, notifying Users of such changes.

4.2 Obligations of the Platform

1. Ensuring availability The Platform strives to provide round-the-clock service availability, except for maintenance or force majeure.
2. Technical support The Platform provides Users and Companies a channel of communication (email, chat or feedback form) to resolve technical and organizational issues.
3. Data protection The Platform undertakes to comply with the Privacy Policy, apply appropriate data protection measures and act in accordance with GDPR and other applicable law.

5. Intellectual Property

5.1 Rights of the Platform

1. Trademarks All trademarks, logos, trade names and other intellectual property objects used on the Platform belong to their rightful owners and are protected by copyright law.
2. Source code The source code, design, architecture of the Platform and other elements related to the software part belong to CrewingsMe LTD and cannot be reproduced or used without permission.
3. Design and content The overall design, interfaces, graphical elements, texts and other materials created by the Platform are protected by copyright and may not be copied or distributed without the written consent of CrewingsMe LTD.

5.2 Rights of Users

1. Posted materials The User retains copyrights for any content (resume, photos, descriptions) that they upload to the Platform. The User grants the Platform a non-exclusive license to use and display such content within the operation of the Platform.
2. Personal data Personal data provided by the User are processed in accordance with the Privacy Policy and data protection law.
3. Reviews and comments The User may publish reviews, comments or other materials related to their experience with the Platform, provided that such information is truthful and does not infringe third-party rights.

6. Liability

6.1 Limitation of liability

1. Quality of vacancies The Platform is not responsible for the completeness, timeliness and accuracy of information about vacancies posted by the Company. Each Company is solely responsible for the content of its publications.
2. Actions of companies The Platform is only a mediator between the User and Companies. All labor relationships, payment agreements and other obligations arise directly between the User and the Company. CrewingsMe LTD is not liable for the actions or inaction of companies, for their internal policies, financial obligations, quality of vacancies offered, etc.
3. Technical failures The Platform does not guarantee absolute accuracy and uninterrupted operation. In case of unforeseen technical problems or failures, we will strive to restore normal operation as soon as possible, but are not liable for losses or damages caused by interruptions in access.

6.2 User responsibility

1. For the information provided The User guarantees that all information posted by them on the Platform (including personal data, description of experience, resume, etc.) does not infringe the rights of third parties and complies with the truth.
2. For their actions The User is responsible for compliance with the law, for correctness and ethical conduct when interacting with other Users and Companies.
3. For violation of terms If the User’s actions violate these Terms, the law or cause damage to the Platform and/or third parties, they must compensate such damages in accordance with applicable law.

7. Payments and Subscriptions

(This section applies if the Platform provides paid services or subscriptions. If the User uses free functionality, some points may not be applicable.)

7.1 Pricing

1. Pricing structure Paid services or subscriptions, if provided, may be indicated on the corresponding pages of the Platform. We strive to provide clear information on the cost and scope of services to avoid ambiguity.
2. Subscription periods Paid services may be provided on a monthly, quarterly, yearly basis or under other models. The terms and duration of a subscription are specified when it is arranged.
3. Payment methods Payment can be made by bank cards, e-wallets or other methods supported by the Platform. Payment security is provided by the payment provider.

7.2 Payment terms

1. Auto-renewal Some subscriptions may automatically renew at the end of the paid period unless otherwise notified. The User can disable auto-renewal in their account or by contacting support.
2. Cancellation of subscription If desired, the User may terminate the subscription before the end of the paid period in accordance with Platform rules for cancellation. Funds for an unused period may not be returned unless provided otherwise by the refunds policy.
3. Refunds Refund terms (full or partial) are governed by the Platform’s separate refunds policy or by applicable law. If the User believes they are entitled to a refund, they can contact the support team with the relevant request.

8. Privacy

8.1 Data Processing

1. In accordance with GDPR All personal data provided by the User during registration and during use of the Platform are processed in accordance with GDPR provisions (for users in GDPR-covered countries) and other applicable law.
2. Protection of information The Platform applies technical and organizational security measures to prevent unauthorized access to personal data, their loss or distortion.
3. Data subject rights The User has rights listed in the Privacy Policy (for example, the right of access, correction, deletion, etc.). Detailed information and the procedure for exercising rights are described in the Privacy Policy.

8.2 Security

1. Technical measures Encryption of transmitted data (HTTPS), protected servers and regular backups.
2. Organizational measures Access control, staff training and internal information security policies.
3. Breach notifications In case of data leakage or compromise, the Platform aims to inform affected Users within a reasonable time and in accordance with applicable law.

9. Changes and Termination

9.1 Changes to Terms

1. Procedure for changes The Platform may unilaterally make changes to these Terms. The current version will be available on the Platform’s corresponding page.
2. User notification In case of significant changes that may affect Users' rights and obligations, the Platform may notify by sending a notice to the email provided during registration or by posting an information message on the homepage.
3. Effective date Changes take effect from the date of publication unless another date is specified in the text.

9.2 Termination of use

1. Termination conditions The User may terminate use of the Platform at any time by deleting their account or contacting support.
2. Consequences of violations In case of material violations of these Terms, the Platform has the right to block or delete the User’s account without prior notice, as well as restrict access to services.
3. Data retention After deleting an account, some data (for example, anonymized statistical data or archival copies) may continue to be stored in backup systems. Personal data will be deleted or anonymized in a reasonable time, unless there are legal grounds for its further processing.

10. Dispute Resolution

10.1 Resolution procedure

1. Pre-trial settlement Before turning to court, the User and the Platform should attempt to settle the dispute in a claim procedure (for example, by sending a claim by e-mail and providing a reasonable period for response).
2. Governing law For Users, companies and other persons interacting with the Platform, the law of the country of registration of CrewingsMe LTD applies, unless otherwise provided by mandatory norms.
3. Jurisdiction All unresolved in claim disputes are considered by the court at the place of registration of CrewingsMe LTD or in another court specified by mutual agreement of the parties and relevant agreements.

10.2 Contacts

1. Support
   • Technical questions email: support@crewings.me
   • Feedback form on the website: https://crewings.me/support (example link)
2. Registered address CrewingsMe LTD, 85 Great Portland Street, London, W1W 7LT, UK
3. Email
   • General inquiries: info@crewings.me
   • Legal inquiries: legal@crewings.me
   • Data protection questions (DPO): dpo@crewings.me
   • ICO UK related questions: uk-ico@crewings.me