Terms of Use

1. General Provisions

1.1 Definitions

• Platform – the website Crewings.me, including all its pages, sub-platforms, mobile applications (if any) and other related resources.
• User – a natural person who uses the Platform for the purposes of job search, obtaining consultations, posting a seafarer profile or other professional information.
• Company – a legal entity or individual entrepreneur that may post vacancies, information about itself on the Platform, and interact with Users (crewing agency, maritime organization, training center, documents company, etc.).
• Service – the set of services and functionalities provided by the Platform (including job search, posting and applying to vacancies, maintaining a professional profile, communication with potential employers).

1.2 Subject matter of the agreement

1. Providing a job search platform The Platform provides Users (seafarers) with tools to create a profile, display professional information, and search for vacancies posted by the Company.
2. Posting vacancies by companies Companies can publish vacancies and other information to attract potential candidates (Users).
3. Creating profiles of maritime professionals Users can create detailed profiles including personal and professional data, resumes, certificates and other relevant information.

2. Registration and Account

2.1 Registration process

1. Data requirements Upon registration, the User must provide truthful personal data, including but not limited to: full name, valid email address, phone number (if necessary), and other information that may be required for full use of the Service.
2. Information verification The Platform may conduct selective or systematic checks of the provided data (for example, email verification) to ensure its accuracy and minimize the risk of fraud.
3. Email confirmation To activate the account, email address confirmation may be required. The confirmation link is sent automatically after the User enters their email.

2.2 User obligations

1. Accuracy of information The User guarantees that all information provided during registration and/or during the use of the Platform is accurate, up-to-date, and not misleading.
2. Data currency The User undertakes to promptly update their data (for example, if contact details, place of work, or qualifications have changed) so that the Platform can properly provide services.
3. Account security The User bears personal responsibility for the confidentiality of their login and password, as well as for all actions performed under their account. It is recommended to use strong passwords and not to share them with third parties.

3. Usage Rules

3.1 Authorized use

1. Job search The User may use the Service tools to search for suitable vacancies, view information about companies, and respond to interesting offers.
2. Posting vacancies Companies can post vacancies and relevant information giving Users an idea of the nature of the work, conditions, and requirements for candidates.
3. Communication with companies The Platform provides opportunities for direct communication with potential employers or partners: sending messages, applications, receiving feedback on the status of the application, etc.

3.2 Prohibited actions

1. Spam and fraud Sending unsolicited messages, duplicating proposals, and any fraudulent activity (including phishing, using someone else’s data, etc.) are prohibited.
2. False information It is unacceptable to post knowingly false information about oneself, skills, education, work experience, etc. to mislead Companies or other Users.
3. Violation of rights of other users It is forbidden to publish materials containing third parties' personal data without their consent, as well as any materials infringing copyrights and other rights.

4. Rights and Obligations

4.1 Platform rights

1. Content moderation The Platform reserves the right to verify and edit (or delete) any content posted by Users and Companies if that content contradicts these Terms, legislation, or is misleading.
2. Blocking violators The Platform may suspend or block access of a User or Company that violates these Terms (for example, for posting illegal content, fraudulent vacancies, etc.).
3. Change of functionality The Platform may at any time make changes, add new features, or restrict access to existing features, and, where possible, notify Users about such changes.

4.2 Platform obligations

1. Ensuring availability The Platform strives to provide round-the-clock service availability, except for maintenance windows or force majeure.
2. Technical support The Platform provides Users and Companies with a channel of communication (email, chat or feedback form) to resolve technical and organizational issues.
3. Data protection The Platform commits to comply with the Privacy Policy, apply appropriate data protection measures, and act in accordance with GDPR and other applicable laws.

5. Intellectual Property

5.1 Platform rights

1. Trademarks All trademarks, logos, brand names and other intellectual property objects used on the Platform belong to their rightful owners and are protected by copyright laws.
2. Source code The source code, design, architecture of the Platform and other elements related to the software are owned by CrewingsMe LTD and cannot be reproduced or used without permission.
3. Design and content The overall design, interfaces, graphic elements, texts and other materials created by the Platform are protected by copyright and must not be copied or distributed without the written consent of CrewingsMe LTD.

5.2 User rights

1. Posted materials The User retains copyright to any content (resume, photos, descriptions) that they upload to the Platform. The User grants the Platform a non-exclusive license to use and display such content within the Platform’s operation.
2. Personal data Personal data provided by the User are processed in accordance with the Privacy Policy and data protection laws.
3. Feedback and comments The User may publish reviews, comments or other materials related to their experience with the Platform, provided that such information is accurate and does not infringe third-party rights.

6. Liability

6.1 Limitation of liability

1. Quality of vacancies The Platform is not responsible for the completeness, timeliness, or accuracy of information about vacancies posted by the Company. Each Company bears sole responsibility for the content of its publications.
2. Actions of companies The Platform acts only as an intermediary between the User and Companies. All labor relations, payment arrangements and other obligations arise directly between the User and the Company. CrewingsMe LTD bears no responsibility for the actions or inaction of companies, their internal policies, financial obligations, the quality of offered vacancies, etc.
3. Technical failures The Platform does not guarantee absolute faultlessness or uninterrupted operation. In case of unforeseen technical problems or failures we will strive to restore normal operation as soon as possible, but we do not bear responsibility for losses or damages caused by interruptions in access.

6.2 User liability

1. For the information provided The User guarantees that all information posted on the Platform (including personal data, description of experience, resume, etc.) does not infringe third-party rights and is truthful.
2. For their actions The User is personally responsible for complying with the law, for the accuracy and ethical conduct of their behavior when interacting with other Users and Companies.
3. For breach of terms If the User’s actions breach these Terms, the law, or cause damage to the Platform and/or third parties, they must compensate such damages in accordance with applicable law.

7. Payments and Subscriptions

(This section applies if paid services or subscriptions are provided on the Platform. If the User uses the free functionality, some items may not be relevant.)

7.1 Pricing

1. Pricing structure Paid services or subscriptions, if provided, may be listed on the Platform’s relevant pages. We strive to provide clear information about the cost and scope of services to avoid ambiguity.
2. Subscription periods Paid services may be provided on a monthly, quarterly, yearly basis or according to other models. The terms and duration of a subscription are specified at activation.
3. Payment methods Payments may be made by bank cards, e-wallets or other methods supported by the Platform. Payment security is ensured by the payment provider.

7.2 Payment terms

1. Automatic renewal Some subscriptions may automatically renew at the end of the paid period, unless otherwise notified. The User may disable auto-renew in the personal account or by contacting support.
2. Cancellation If the User wishes, they may terminate the subscription before the end of the paid period in accordance with the Platform’s cancellation rules. Funds for unused periods may not be refunded unless otherwise provided by the refunds policy.
3. Refunds Refund terms (full or partial) are governed by the Platform’s separate refunds policy or applicable law. If the User believes they are owed a refund, they can contact support with the appropriate request.

8. Privacy

8.1 Data processing

1. Under GDPR All personal data provided by the User during registration and during use of the Platform are processed in accordance with GDPR provisions (for users in countries subject to GDPR) and other applicable laws.
2. Protection of information The Platform applies technical and organizational security measures to prevent unauthorized access to personal data, their loss or distortion.
3. Data subject rights The User has the rights listed in the Privacy Policy (for example, the right of access, correction, deletion, etc.). Detailed information and the procedure for exercising rights are described in the Privacy Policy.

8.2 Security

1. Technical measures Data encryption in transit (HTTPS), secure servers and regular backups.
2. Organizational measures Limitation of data access rights, staff training and internal information security regulations.
3. Breach notifications In case of data leakage or compromise the Platform strives to notify affected Users within a reasonable time and in accordance with legal requirements.

9. Changes and Termination

9.1 Change of terms

1. Procedure for amendments The Platform may unilaterally amend these Terms. The current version will be available on the Platform’s relevant page.
2. User notification In case of significant changes that may affect Users’ rights and obligations, the Platform may inform via email to the address provided at registration or by posting an information message on the main page of the site.
3. Effective date Changes take effect upon publication unless another date is specified.

9.2 Termination of use

1. Termination conditions The User may terminate use of the Platform at any time by deleting their account or contacting support.
2. Consequences of violations In case of material violations of these Terms, the Platform has the right to block or delete the User’s account without prior notice, and to restrict access to services.
3. Data retention After deleting the account, certain data (for example, anonymized statistics or archival copies) may continue to be stored in backup systems. Personal data will be deleted or anonymized within a reasonable time, unless there are legal grounds for further processing.

10. Dispute Resolution

10.1 Procedure

1. Pre-trial settlement Before approaching the courts, the User and Platform should attempt to settle the dispute through a claims procedure (for example, by sending a claim via email and allowing a reasonable response period).
2. Governing law For Users, Companies and other persons interacting with the Platform, the law of the country of registration of CrewingsMe LTD applies, unless otherwise provided by mandatory legal norms.
3. Jurisdiction All unresolved disputes through a claims process are considered by the court at the place of registration of CrewingsMe LTD or in another court agreed by the parties and relevant agreements.

10.2 Contacts

1. Support
   • Email for technical questions: support@crewings.me
   • Feedback form on the site: https://crewings.me/support (example link)
2. Legal addressCrewingsMe LTD, 85 Great Portland Street, London, W1W 7LT, UK
3. Email
   • General inquiries: info@crewings.me
   • Legal questions: legal@crewings.me
   • Data protection questions (DPO): dpo@crewings.me
   • ICO UK related questions: uk-ico@crewings.me