Privacy Policy

Below is a detailed description of how Crewings.me (hereinafter – “Platform”, “Site”, “we” or “us”), operated by CrewingsMe LTD (registered address: 85 Great Portland Street, London, W1W 7LT, UK), processes and protects users' personal data. Our aim is to ensure transparency in questions of data collection, use and protection in accordance with the General Data Protection Regulation (GDPR) and other applicable norms.

General Provisions

1. Purpose of the document This Privacy Policy is intended to explain to users what data we collect, how and for what purposes we process it, and how we ensure the security and protection of the information collected.
2. Scope The Policy applies to all services and pages located on the domain crewings.me, as well as any interaction with data within the Platform, including mobile versions, applications and integrations with third-party services (where applicable).
3. Liability for actions of third parties The Platform may host profiles and job postings from various maritime companies, including crewing companies and others (e.g., training centers, document processing companies, etc.). Crewings.me is not responsible for the actions, offers, content and decisions of these companies. Each employer, crewing company or partner bears independent responsibility for data processing and for the information they provide.
4. Processing principles We adhere to the following core principles when handling personal data:
   • Lawfulness, fairness and transparency
   • Purpose limitation (processing only for the specified purposes)
   • Data minimization (collection of only necessary data)
   • Accuracy (data updated as needed)
   • Storage limitation (not stored longer than necessary)
   • Integrity and confidentiality (application of appropriate security measures)

1. Data collection and use

1.1 Collected data

We may collect and process the following categories of personal data:

• Registration data
  • First name and last name
  • Email address
  • Phone number
  • Password (stored in encrypted form)
• Professional information
  • Details of previous work experience and employment history (including positions, companies, dates of employment)
  • List of certificates, titles and qualifications
  • Level of proficiency in foreign languages
  • Resume (CV) and other data provided in the profile
• Document data
  • Seaman’s passport (numbers, validity, issuing country)
  • Maritime certificates and copies (grade, competency certificates, etc.)
  • Documents related to work authorization (where applicable)
• Technical data
  • IP address, information about browser, operating system, and device settings
  • Cookies and similar technologies
  • Data about interaction with the site (date and time of visit, pages viewed, clicks)

1.2 Processing purposes

1. Providing access to the service
   • User registration and authentication
   • Ensuring the functionality of the user dashboard
2. Matching relevant job vacancies
   • Generating job recommendations based on user-provided data
   • Automatic job matching according to qualification and work experience
3. Communication with employers / crewing companies
   • Transferring user data to potential employers with user consent
   • Organizing correspondence and notifications (email, SMS, internal messaging system)
4. Improving service quality
   • Analyzing user experience on the site (to improve UI/UX and functionality)
   • Collecting statistics for managerial decision-making (e.g., popularity of sections, search query statistics)
5. Compliance with legal requirements
   • Fulfilling tax, labor and other legal obligations
   • Preventing fraud, ensuring compliance measures

1.3 Legal bases

• User consent We process certain categories of data based on your explicit and informed consent, which you can withdraw at any time.
• Performance of contract If you register and use the Platform’s services, we need to process your data to provide you with services according to the user agreement.
• Legitimate interests of the company We may process data to develop our services, maintain security and comply with internal rules. We always assess the impact on your rights and freedoms.
• Compliance with legal obligations Certain data are processed to meet legal, regulatory and judicial requirements.

2. User rights (GDPR)

2.1 Basic rights

Under GDPR you have a number of rights regarding your personal data:

1. Right of access You can request a copy of your personal data and information about its processing.
2. Right to rectify You have the right to request correction of inaccurate or incomplete data.
3. Right to erasure Also known as the “right to be forgotten.” You may request deletion of your data if there are no longer legal grounds for its processing.
4. Right to restriction of processing You may request temporary suspension of processing of your data in certain situations.
5. Right to data portability You may request to transfer your data to another controller in a structured, commonly used and machine-readable format (e.g., CSV).
6. Right to object You have the right to object at any time to the processing of your personal data based on our legitimate interests, provided there are no compelling legitimate grounds for continuing such processing.

2.2 Exercising rights

• Request via personal account In your profile there may be a dedicated form or section where you can submit requests to rectify or delete data.
• Contact the company’s DPO You can send a written request to our Data Protection Officer (DPO) by email: dpo@crewings.me.
• Response time We strive to respond to any requests within 30 days of receipt. If necessary, we will notify you separately about extending this period.

3. Data security

3.1 Technical measures

1. Encryption Data transmitted between your device and our servers are protected via HTTPS (TLS). Critical data (e.g., passwords) are stored in encrypted form.
2. Secure storage Access to databases is restricted; specialized access control systems and firewalls are used.
3. Regular backups We regularly create backups so that data can be restored in case of a technical failure.
4. Security monitoring We use intrusion detection systems, antivirus programs, and keep activity logs to respond promptly to incidents.

3.2 Organizational measures

1. Limited access for staff Access to personal data is granted only to employees who need it to perform their duties.
2. Staff training We regularly conduct training and briefings on data protection and cybersecurity.
3. Internal security policies Internal regulations have been developed and implemented to govern data collection, processing and storage.
4. Regular audits We periodically conduct internal and external audits to ensure GDPR compliance and information security.

4. Data transfer

4.1 Internal transfer

• Within the company Your data may be transferred between different divisions of CrewingsMe LTD only to the extent necessary to achieve the described processing purposes.

4.2 External transfer

1. To crewing companies We may transfer your data (resume, contact details, work experience, etc.) directly to crewing companies if you have responded to their vacancy or given explicit consent to transfer.
2. To data processing partners In some cases we engage external service providers (e.g., hosting providers, analytics systems, payment systems). We enter into confidentiality agreements with them and ensure they comply with GDPR standards.
3. To government authorities We may disclose data in response to official requests from government authorities (e.g., law enforcement) where there are lawful grounds.

5. Data retention

5.1 Retention periods

1. Active accounts Data is stored for the entire period of the user’s account activity.
2. Inactive accounts If a user has not engaged for 12 months, we may delete or archive their account and personal data, unless there are other legal grounds to retain them.
3. Financial data Data about transactions or accounts (if any) is stored for at least 7 years in accordance with accounting and taxation laws.

5.2 Deletion of data

• At user request If a user asks us to delete their data and we have no legal grounds to continue processing, the data will be deleted.
• After the retention period We delete or anonymize data after the defined retention periods.
• In the absence of legal grounds If the grounds for processing data are exhausted, we stop processing and delete the data.

6. Cookies and tracking

6.1 Types of cookies

• Essential Cookies without which the site cannot function (e.g., session identifier).
• Analytical Help understand how users interact with the site, enabling improvements to design and functionality.
• Functional Remember user preferences (e.g., interface language).
• Marketing Used to show targeted advertising and measure campaign effectiveness (used only with your consent if required by law).

6.2 Managing cookies

1. Browser settings Users can at any time delete or block cookies via their browser settings. However, disabling essential cookies may cause some site functions to not work properly.
2. On-site management panel We may provide a dedicated notice or banner where you can choose which cookies are allowed and which are not.
3. Opt-out of non-essential cookies You always have the right to refuse analytical or advertising cookies via settings or browser plugins.

7. Contacts and inquiries

7.1 Data Protection Officer (DPO)

• Email (GDPR general inquiries): dpo@crewings.me
• Email (ICO UK related): uk-ico@crewings.me
• Address: 85 Great Portland Street, London, W1W 7LT, UK

7.2 Supervisory authorities

• Information Commissioner’s Office (ICO) in the United Kingdom, if you believe we are violating GDPR or other data protection laws. Our company is registered with the ICO as a curriculum vitae service.
• If applicable to your jurisdiction, you may also contact local consumer protection and data privacy authorities.

8. Limitation of liability

1. Actions of companiesCrewings.me acts as a platform enabling crewing companies and other maritime organizations (training centers, documentation companies, etc.) to post job offers, services or products. Crewings.me is not responsible for the actions of such companies. Each employer, partner or other legal entity bears independent responsibility for its business practices, posted information, data processing and compliance with legal norms.
2. Accuracy of information We do not guarantee the accuracy or timeliness of information posted by companies and users on the Platform. The user independently evaluates and verifies the information provided, as well as the consequences of interacting with third parties.
3. Links to third-party resources The Platform may contain links to third-party websites. We do not control and are not responsible for the content and privacy policies of such resources.
4. User responsibility The user independently bears responsibility for the truthfulness and completeness of the data provided. Posting false or misleading information may lead to account restriction or blocking.

GDPR Compliance

Policy updates

Last updated: 25.04.2025

We reserve the right to make changes to this Privacy Policy at any time. If changes are substantial, we will notify users by posting a prominent notice on the Site or by sending a message to the email address provided during registration. Continued use of the Site after the changes take effect will be deemed consent to the updated Privacy Policy.

Final provisions

• This Privacy Policy is prepared in accordance with GDPR and other applicable laws.
• If questions or disputes arise regarding the interpretation or application of this Policy, the parties should strive to settle through negotiations.
• By using the Crewings.me Platform, you confirm that you have read and agree to the terms set out in this Privacy Policy.

If you have any questions about any of the points listed, you can contact us at the email dpo@crewings.me.

CrewingsMe LTDAddress: 85 Great Portland Street, London, W1W 7LT, UK