Payment Methods

We offer convenient and secure payment methods for our international clients:For all countries:

• Visa and MasterCard: All major cards supporting secure payments are accepted.
• Apple Pay: A quick and convenient payment method through Apple devices.
• Google Pay: Easy payment using smartphones and other Android-based devices.
• Cryptocurrencies: Payment option using popular cryptocurrencies for those who prefer digital forms of currency.

• PrivatBank Cards
• Monobank Cards
• Bank Transfer through bank branches

Payment Security

All payments are processed through a secure SSL connection using modern encryption protocols. Your payment data is reliably protected in accordance with international PCI DSS security standards and Ukrainian legislation.

Transparent Pricing

• All prices are indicated in hryvnias, including all taxes
• No hidden fees or commissions
• The cost of services is determined by the volume of work and the number of companies for mailing
• Special discounts for repeat orders

How to Place an Order

To place an order, you only need to:

1. Have any valid sailor’s CV (Application Form)
2. Select the desired service by clicking on its price
3. Fill out the order form
4. Make the payment using the chosen method

Refund Conditions

• Refunds are possible within 7 days from the date of payment if the service has not yet been provided
• Refund requests are processed within 3 business days
• Funds are returned to the card used for payment
• No refunds are made after work on the resume has begun or mailing has been carried out

Documentation

• After payment, you will receive an electronic receipt
• A complete package of documents for accounting can be provided upon request
• FOP Oleynik M.V. operates in accordance with Ukrainian tax legislation

FAQ on Payments and Services

Payments and Finances

• How to obtain closing documents?
  • After successful payment, you will receive an electronic receipt at your email.
• What to do in case of a payment error?
  • Contact our support team for a quick resolution of the issue.
• Can services be paid for from another country?
  • Yes, we accept international payments through all listed payment methods.
• Is there an additional charge for urgency?
  • Yes, an additional fee of 30% of the service cost is charged for urgent execution (within 24 hours).

Services and Work Process

• How to change the selected service package?
  • You can change the package before work on the resume begins by contacting our support team.
• Do you work with sailors from all countries?
  • Yes, we work with sailors from all countries around the world regardless of their physical location.

Service Effectiveness

• What is the employment effectiveness rate?
  • Effectiveness depends on your qualifications, experience, and availability of necessary documents. There are tens of thousands of ships and thousands of companies in the world, so qualified specialists with a complete set of documents have a high chance of employment.

Contacts

If you have questions about payment or service quality:

• Email for warranty inquiries to the owner: max@marinehelper.com (response within 48 hours)
• Support chat: 24/7
• Feedback form: Fill out the form